Services
Writing and Editing
Content creation and organization is important. Whether online or in print, information must be well written, succinct and well presented.
My methods for content creation usually involve in-depth interviews with subject matter experts and users to ensure the information is factually correct and will be displayed to best suit the users needs.
I write and edit a wide range of content such as manuals, marketing material, ISO systems, help files, resumes, cover letters etc.
Software
Software is generally a means to end – the right software can make it easier to create and organize content to facilitate ease of use and hassle-free maintenance and access.
I typically use MadCap Flare to organize large projects such as help files and WordPress for smaller projects and websites.
Both programs have access to XHTML, XML and CSS – these can be manipulated to ensure the content appears exactly as you need it to.
Teaching and Training
Once your content is ready to go live, you’ll likely need to maintain it and add to it. I believe that it’s important to have an understanding of how your content is organized and how to make necessary changes.
Training you and your employees is part of the package and I will gladly write personalized “cheat-sheets” to help guide you.